محتوى الصفحة
The unit is responsible for receiving employee complaints and grievances, verifying them, and handling them with professionalism, expertise, and confidentiality. It investigates the details of each complaint and communicates with the relevant entity to resolve the issue, while also monitoring its progress. Additionally, the unit prepares regular reports on its activities, achievements, recommendations, and observations related to workflow and employee performance. This unit is part of the Internal Communication Department.