Data Management Office (DMO)
Freedom of Information
User Guide & Quick Answers
Frequently Asked Questions (FAQ)
Find answers to common inquiries regarding Freedom of Information, public records access rights, request lifecycles, statutory timelines, appeals, and privacy safeguards at Princess Nourah bint Abdulrahman University.
Frequently Asked Questions Catalog
11 Inquiries
A:
Any public records created or maintained by the University that are not exempt under statutory data classification or protected information regulations.
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Requests are processed in strict compliance with the statutory timeframes established in the National Data Management Office (NDMO) Freedom of Information Policy.
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You have the statutory right to lodge an administrative grievance and appeal the refusal decision pursuant to the procedures set out in the FOI Policy.
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Using the official online e-form is highly recommended to expedite sorting and fulfillment; however, other written formal requests are also accepted.
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Yes, request status and processing updates can be tracked through official designated channels using your formal acknowledgment tracking number.
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No. Requests for personal information relating to third parties are prohibited without their documented consent, in strict compliance with the Personal Data Protection Law (PDPL).
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You can contact the Data Management Office directly to request clarifications or supplemental explanations regarding the response provided.
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Yes, amendments are permissible provided substantive processing has not yet commenced, by submitting an updated clarification to the office.
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Yes; however, submitting distinct subject matters independently is strongly recommended to ensure accuracy and timely inter-departmental fulfillment.
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Access to information is generally provided free of charge, unless exceptional reproduction or hardcopy delivery costs arise, which will be communicated in advance.
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No. Any refusal decision must be formally grounded in law, citing explicit statutory exemptions defined in national data governance policies.
Contact & Inquiries Intake
FOI Inquiries
Responsible Entity
Data Management Office (DMO)
Princess Nourah bint Abdulrahman University
Official Inquiry Email
dmo@pnu.edu.sa
For general questions and grievance filings
Official Working Hours
Sunday – Thursday
8:00 AM – 3:00 PM