​Responsibilities:

  • Receiving and managing complaints, suggestions, and inquiries from beneficiaries and relevant entities.
  • Referring inquiries and complaints to the relevant departments and following up on their resolution.
  • Reviewing responses to ensure compliance with University regulations.
  • Preparing beneficiary responses and maintaining records.
  • Preparing quarterly reports on complaints, inquiries, and actions taken.

Forms:

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Visitor Registration Form

Application Form

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